The 11.11 sale falls on Wednesday, 11 Nov 2026, and 12.12 on Saturday, 12 Dec 2026. Many factory workers buy phones, clothes and household items when pay comes in. Scammers know this. This article explains the most common scams, how to avoid them, and what to do if you have been caught. For part-time job scams, see part-time job scams 2026.
Information as of 6 Nov 2026.
What to do / who to call
| Situation | Action | |---|---| | You paid or gave your bank details to a scammer | Call 997 (National Scam Response Centre, open 24 hours a day) immediately | | A COD parcel arrives and you don't remember ordering | Don't pay. Check with housemates and confirm the order in the app | | Item never arrives or is wrong | Open a claim in the platform app with a screenshot of your order | | Seller asks you to pay a personal account | Stop. Pay only through the platform's system |
COD and parcel scams
Ninja Van Malaysia has warned about cash-on-delivery (COD) scams: scammers set up fake shops or ads, then send unordered or mismatched parcels through logistics companies, hoping the recipient pays at the door (Cilisos, 5 Nov 2024). Ninja Van's tips include checking that the sender, item and arrival date match your order confirmation before accepting a COD parcel, and refusing a parcel you cannot confirm. Tell your housemates when you are expecting a parcel so nobody accepts one on your behalf.
Pay only through the platform
The DealMates 11.11 shopping guide (1 Aug 2026) advises paying through the platform's built-in options (cards, e-wallets), because payments outside the order system are not covered by platform protection. Avoid bank transfers to personal accounts, especially for an "extra discount", and avoid WhatsApp payment links. Screenshot the order summary (price, shipping, voucher, delivery estimate) at checkout. If your pay goes into a bank account, also read salary into a bank account and sending money home.
Warning signs
- A price far below other places. Ninja Van advises comparing prices across platforms.
- A website without "https://" and the padlock icon, or odd payment methods.
- Sellers who avoid the platform's escrow, citing fees (DealMates).
- A seller name that returns complaints when searched with "scam" or "complaints".
If you have been caught
According to the official portal malaysia.gov.my, report to the NSRC on 997 within 24 hours of discovering you've been scammed; prompt reporting lets authorities freeze accounts and transactions. It also advises contacting your bank and lodging a police report at the nearest station. Malay Mail (3 Mar 2026) reported officials calling the first one to two hours crucial because money can be moved out quickly through mule accounts. So call first, think later.
Common mistakes
- Accepting and paying for a COD parcel because it feels rude to refuse. You can refuse.
- Clicking an "11.11 coupon" link in WhatsApp. Buy only in the platform app you installed yourself.
- Waiting until tomorrow to report. Every hour matters.
- Sharing an OTP. Never share your OTP with anyone.
Looking for a room in Senai?
If you are looking for a worker room near your factory in Senai, see our current rooms and pricing or WhatsApp +60 12-708 8789 (https://wa.me/60127088789) to check availability.
FAQ
When are the 11.11 and 12.12 sales in 2026? 11.11 is on Wednesday, 11 November 2026, and 12.12 on Saturday, 12 December 2026. Confirm start times with each platform.
What is a COD scam? Scammers send unordered or mismatched parcels and hope the recipient pays at the door, according to Ninja Van Malaysia.
I've been scammed. What do I do? Call 997 within 24 hours, contact your bank and lodge a police report, according to malaysia.gov.my.
Is it safe to pay the seller directly? DealMates advises avoiding transfers to personal accounts, because payments outside the platform are not protected.
Sumber / Sources
- malaysia.gov.my, NSRC 997 Hotline (accessed 6 Nov 2026)
- Malay Mail, Call 997 right away if you suspect a scam (3 Mar 2026) (accessed 6 Nov 2026)
- Cilisos, Ninja Van on avoiding 11.11 and 12.12 scams (5 Nov 2024) (accessed 6 Nov 2026)
- DealMates, Malaysia 11.11 shopping checklist (1 Aug 2026) (accessed 6 Nov 2026)
Looking for a room in Senai? See the rooms at House 175, Taman Senai Baru, check rent, deposit & house rules, or go straight to today's vacant rooms.
